Process of getting Digital Life Certificate – CPAO Order

CPAO has issued an OM outlaying the process of getting Digital Life Certificate issued for Pensioners to be followed by banks and pensioners.

As you may be aware, Prime Minister, Shri Naredra Modi had launched “Jeevan Praman” – an Aadhar based Digital Life Certificate for pensioners on 11.11.2014.

The Central Pension Accounting Office (CPAO), had issued Correction Slip No.22 dated 10.11.2014 to facilitate acceptance of Digital Life Certificate based on Aadhar Biometric Authetication.

In this regard CPAO has issued an OM (No.CPAO/Tech/Amdt.-Sch.Book/2014-15/720 dtd 14.11.2014) outlaying the detailed process of getting Digital Life Certificate issued for Pensioners to be followed by banks and pensioners.  The process outlaid in the OM is reproduced below.


Process of getting digital life certificate issued for Pensioners

Step 1 : Pensioner needs to have an Aadhaar number for getting Digital Life Certificate issued.

Step 2 : Pensioner needs to enrol and biometrically authenticate himself/herself using one of the following methods

a) Download application prepared for generating digital life Certificate from on any Android Tablet/Smartphone or Windows PC. Procure a low cost finger print scanner/iris scanner from the market and plug it on USB port of the Tablet/Smartphone/Pc. Using the above application, Pensioner will be able to enrol and bio-metrically authenticate in real time from the comfort of their homes by giving his/her Aadhaar number and other details related to their pension bank account.

b) Pensioner can visit a nearby CSC center, Bank Branch or any Government office whose details are provided under ‘locate center” on and bio-metrically authenticate in real time by giving his/her Aadhaar number and other pension details related to their pension bank account.

c) if the pensioner is already enrolled on the system, next time he gives his Aadhaar number, he would only be required to authenticate his bio-metric for updating date of his digital life certificate.

Step 3 : After successful submission of digital life certificate. pensioner will be sent a sms on his/her mobile giving the transaction id, Pensioner will be able to download computer generated life certificate from using this transaction id for their records.

Step 4: Bank Branch can be informed about submission of your digital life certificate in one oi the following ways

a) Bank can login on and can search manually for Pensioner’s life certificate either by giving Aadhaar number, Bank Account number or Transaction.

b) Core Banking Systems of Banks will be able to automatically download life certificate details from the digital life registration repository and update life status in Pensioners bank account.

c) Pensioner’s digital life certificate can be sent to respective branch of the Bank by sending an email or forwarding the link through sms to download life certificate from the website.

Reminders through sms will be sent to the pensioners enrolled on for timely submission of their digital life certificates.

Download CPAO OM No.CPAO/Tech/Amdt.-Sch.Book/2014-15/720 dtd 14.11.2014


Recommended Reading: How to enroll for Jeevan Pramaan – Online Digital Life Certificate

One Comment

  1. I am central Govt pensioner and was drawing pension with medical allowance of Rs. 300 pm since March 2012. I intended joining CGHS and enquired abt the amt one time paymen to be made for becoming a CGHS beneficiary and hence gave letter to SBI, Avadi to stop payment of medical allowance of Rs. 300/- and obtained certificate. but I had to come to Australia immediately to take care of my daughter and in the process I am neither getting medical allowance or CGHS beneficiary. Can I get my letter revoked and reuest for medical allowance again with SBI or alternatively can I become CGHS beneficiary on return to India after one year

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