DOPPW Reiterates Pension Rules for Employees Unable to Submit Forms

The Department of Pension and Pensioners’ Welfare (DoPPW) under the Ministry of Personnel, Public Grievances and Pensions has issued a fresh reminder to all Ministries and Departments regarding the processing of pension and family pension cases of government servants who are unable to submit pension forms due to any bodily or mental infirmity.

In an Office Memorandum dated 31 October 2025, issued from Lok Nayak Bhawan, New Delhi, the Department referred to its earlier communication (OM No. 11/15/2022-P&PW(H)-8363(III) dated 24.10.2024), which had laid down detailed instructions for such cases in accordance with the CCS (Pension) Rules, 2021.

Reference to Relevant Rules

The OM reiterates that the process should be carried out as per Rule 57(3) of the CCS (Pension) Rules, 2021, which deals with pension claims where the government servant is incapacitated. It further refers to Rule 59(2) read with Rule 80(5) of the same Rules, prescribing the manner of processing such forms and ensuring timely authorization of pension and family pension benefits.

Non-Compliance Observed

The Department has observed that these provisions are not being followed strictly by several Ministries and Departments, leading to grievances from retired government servants and their family members. This non-compliance has prompted the Department to reiterate its earlier directions.

Fresh Directions to Ministries and Departments

In light of these observations, all Ministries and Departments have been urged once again to bring these provisions to the notice of personnel handling pensionary matters. The DoPPW emphasized that officers dealing with pension benefits must ensure strict compliance with the rules and instructions while processing cases involving incapacitated employees.

View OM: