CPAO DIRGHAYU App: How Pensioners Can Check Pension Details

For years, Central Government pensioners have depended on banks, PPO booklets, and multiple portals to track their pension-related information. To simplify this experience and bring key pension services to a single digital platform, the Controller General of Accounts (CGA) introduced the CPAO Mobile App, named “DIRGHAYU.”

The app is designed as a one-stop mobile solution for pensioners whose pensions are processed through the Central Pension Accounting Office (CPAO).

What is the CPAO Mobile App (DIRGHAYU)?

DIRGHAYU is an official mobile application developed under the guidance of the Office of the Controller General of Accounts. The name itself reflects its purpose—long life—symbolising continuous and hassle-free pension services for retirees.

The app allows Central Government civil pensioners to access important pension-related information directly on their smartphones, without visiting banks or offices repeatedly.

Who Can Use the DIRGHAYU App?

The app is meant for:

• Central Government pensioners covered under CPAO
• Family pensioners whose pension is authorised through CPAO
• Pensioners whose PPO details are available in the CPAO database

At present, it is primarily useful for civil pensioners, not defence or railway pensioners.

Key Features of DIRGHAYU App

The strength of DIRGHAYU lies in providing essential information in a simple and readable format.

1. Pension Payment Details

Pensioners can view:

• Monthly pension credited
• Arrears paid, if any
• Payment history over different months

This helps pensioners quickly verify whether the correct amount has been credited.

2. PPO Information

The app displays key PPO-related details such as:

• PPO number
• Type of pension
• Date of commencement
• Basic pension details

This is especially helpful when PPO documents are misplaced or not easily accessible.

3. Bank and Account Details

Pensioners can check:

• Name of the pension disbursing bank
• Branch details
• Account-related information as available with CPAO

This ensures transparency and helps identify discrepancies early.

4. Dearness Relief (DR) Updates

Whenever Dearness Relief rates are revised, pensioners often rely on news reports or bank confirmation. DIRGHAYU reflects DR-related information linked to pension payments, helping pensioners understand changes in their monthly pension.

5. Grievance Redressal Information

The app provides guidance on grievance mechanisms, helping pensioners understand where and how to raise issues related to pension authorisation or payment.

How to Download and Use DIRGHAYU App

The DIRGHAYU app is available on:

• Google Play Store (for Android users)
• Apple App Store (for iOS users)

After installation:

1. Open the app
2. Enter basic details such as PPO number and date of birth (as per CPAO records)
3. Verify using OTP, if required
4. Access pension-related details on the dashboard

The app does not require complex registration, making it suitable even for senior citizens with basic smartphone knowledge.

Benefits of Using DIRGHAYU App

• Reduces dependency on bank visits for basic queries
• Improves transparency in pension payments
• Easy access to PPO and payment details anytime
• Official data sourced directly from CPAO records
• Helpful for quick verification during pension-related disputes or clarifications

Important Points to Keep in Mind

• The app shows information as available in CPAO records; any mismatch must be taken up with the pension disbursing bank or department
• Internet connectivity is required to fetch updated data
• DIRGHAYU is an information and facilitation tool; it does not replace banks or official grievance portals

Why DIRGHAYU Matters for Pensioners

For many pensioners, especially senior citizens, even small uncertainties about pension credits can cause stress. DIRGHAYU bridges this gap by placing verified pension information directly in the hands of pensioners.