Suspension of CGHS Empanelment of Saket city Hospital New Delhi

Suspension of  ‘Saket City Hospital, New Delhi’ from the list of CGHS empanelment of Hospitals/Centres

Directorate of Central Government Health Scheme has suspended the ‘Saket City Hospital, New Delhi’  from the list of CGHS empanelled private hospitals owing to number of complaints received regarding deficiency in service, denial of credit facility and over charging etc. After ‘Show Cause Notice’ issued to the Saket City Hospital and the reply is not satisfactory this decision was taken against the Saket City Hospital. OM issued is reproduced below.

No: 6-108/CGHS/Gr.Ce/112014/HEC
Government of India
Directorate General  of Central  Govt. Health  Scheme

Maulana Azad Road, Nirman Bhawan
New Delhi 110 108, dated the 8th April,2015


Subject:         Suspension of empanelment of ‘Saket City Hospital, New Delhi’ from the list of Hospitals/Centres empanelled under CGHS – reg.


The  undersigned   is directed  to  state  that  CGHS  has  empanelled   private  hospitals   in various  CGHS  covered  cities  to provide  healthcare  facilities  to its beneficiaries.   Empanelment  of  the  private  hospitals   is done  under  a contractual   agreement  between  the  CGHS  and  the private  hospital  on mutually  agreed  terms  and conditions.

2.   A number  of complaints   have been  received  against  Saket  City Hospital   Saket,  New Delhi regarding  deficiency  in services  particularly  denial  of credit facilities  to entitled  class  of CGHS beneficiaries   and  overcharging.   Thus  there  is gross  violation   of the  terms  and  conditions   of empanelment   as laid down  in the ‘Memorandum   of Agreement.”

3. A ‘Show  Cause  Notice’  was  issued  to Saket  City Hospital  seeking  clarification  on the issues raised  by the beneficiaries.   However,  the reply received  from  Saket  City Hospital  has not been found satisfactory.

4. It has, therefore   been  decided  to suspend  the  CGHS  empanelment   of Saket  City  Hospital, New  Delhi,  initially  for  a  period  of  three  months  or  till  further   orders  w.e.f   16.4.2015.   The hospital  shall  no longer  be a part  of the  list of empanelled  hospital/centers   for  any  purposes under  CGHS.   Patients   admitted   prior  to  16.04.2015,   shall  continue  to be treated  at  CGHS rates  and discharged   after  due  treatment   and their  bills would  be accepted   on submission   of the proper justification  for stay,

[Dr. D.C. Joshi]
Director CGHS

Tel- 011-23062800

Download Directorate General  of Central  Govt. Health  Scheme OM No: 6-108/CGHS/Gr.Ce/112014/HEC dated 08.04.2015

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