Extending APY to all CRAs: PFRDA
Extending APY to all Central Recordkeeping Agency (CRAs): PFRDA Circular dated 03.05.2024
Pension Fund Regulatory and Development Authority
CIRCULAR
Circular no: PFRDA/2024/10/SUP-CRA/04
May 3, 2024
To,
All the APY stakeholders
Subject: Extending APY to all CRAs
The Government of India (GoI) had introduced APY, with effect from 1st June, 2015, pursuant to the announcement in the budget for 2015-16 for the purpose of building a Pensioned Society where the old age income of every Indian Citizen from unorganized sector is secured with regular stream of monthly income. APY is administered by the PFRDA through its scalable NPS technology architecture as per the policy guidelines of GoI.
2. Under the NPS architecture, Central Recordkeeping Agency (CRA) is responsible for the centralized recordkeeping, administration and customer service functions for all the subscribers under the NPS & APY and acts as operational interface for all intermediaries. Out of the three registered CRAs, currently only Protean eGov Technologies Ltd. offers APY related services. The other two registered CRAs are mentioned below:
1. Computer Age Management Services Ltd. (CAMS)
2. KFin Technologies Ltd.
3. In order to bring in competition and allowing a level playing field to the CRAs registered with PFRDA, it has been decided to allow the Point of Presence (PoP) registered with the Authority to choose a CRA of their choice including option of having multiple CRAs for servicing the APY subscribers. The charges by CRAs for APY related services are mentioned below.

4. The said choice of CRA to the PoP shall be optional. Also, a APY subscriber can opt for choosing a CRA from the CRAs available with the PoP. Further, portability for choosing a CRA within the subscriber’s PoP is allowed for both existing as well as new APY subscribers. The contact details of CRAs are mentioned at Annexure for better coordination.
5. The PoPs and CRAs shall be responsible for all data including timely MIS sharing with the concerned stakeholders. To facilitate informed decision, PoPs and CRAs shall host information pertaining to the charges applicable and all other relevant information to APY subscribers on their respective websites.
Digitally Signed by
K Mohan Gandhi
Chief General Manager
Source: PFRDA

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