Payment of arrears of disability element amounting to Rs.2,46,521/- after 04 years of retirement – Success story of CPENGRAMS Portal: DOPPW

Payment of arrears of disability element amounting to Rs.2,46,521/- after 04 years of retirement – Success story of CPENGRAMS Portal: DOPPW

7.6 Name: – Sh. Pooran Chandra

Gist of success story: – Payment of arrears of disability element amounting to Rs.2,46,521/- after 04 years of retirement.

Sh. Pooran Chandra retired from Army on 30th September, 2019. He was eligible for disability element, however, the same was not included in the PPO at the time of retirement. For this, he approached various forums but to no avail even after the lapse of 04 years.

In the meantime, he got to know about the CPENGRAMS Portal and lodged a grievance on CPENGRAMS Portal on 03rd October, 2023 (DOPPW/E/2023/0045156). Thereafter, his case was forwarded to PCDA.

His case was taken up in Monthly Inter-Ministerial Review Meeting (January, 2024), held under the chairmanship of Secretary (Pension), as it was pending for more than 90 days on CPENGRAMS Portal.

The discussion in the meeting expedite the redressal process and finally, the payment of arrears of disability element Rs.2,46,521/- was made on 15th February,2024.

Source: DOPPW