DIRGHAYU – Mobile app for Central Civil Pensioner/Family Pensioners: CPAO

DIRGHAYU – Mobile app for Central Civil Pensioner/Family Pensioners: CPAO OM dated 08.03.2024

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAIVIA PLACE,
NEW DELHI-110066

CPAO/IT&Tech/Mobile App/92/2023-24/191

Dated: 08.03.2024

Office Memorandum

Subject: “DIRGHAYU” Mobile Application.

As you are aware that CPAO has developed an in house mobile application “DIRGHAYU” for the use of Central Civil Pensioner/Family Pensioners to facilitate pensioners in the latest mobile world and to improve the ease of living.

DIRGHAYU Mobile App has following features:

• Online registration of pensioners on the basis of PPO. date of Birth and date of Retirement.
• It gives the personal and retirement benefits details mentioned in the PPO.
• Facility to download SSAs along with revised pension authorities.
• Pensioners can register and track the status of the grievances registered on CPAO website, thus pensioners can access another tool of grievance resolution.
• The App shows the last 24 transitions related to pension and monthly hank accounts statements also.
• A security feature is available at the time of registration of pensioners to verify them through mobile OTP [one time password).
• App. is also available in Hindi Language.
• M PIN feature has started to keep pensioner’s details- safe
• iOS version has been developed and made available for use by pensioners w.e.f 15.12.2023.

Some measures for promotion of the app are suggested as under:-

1. Physical Banner/poster/Pamphlet/Standee may be placed in Branches of your bank.

2. Link of Mobile App i.e.

• https://play.google.com/store/apps/details?id=com.cpao.dirghayu&hl=en
• https://apps.apple.com/in/app/dirghayu/id6470360086
• https://apps.apple.com/in/app/dirghayu/id6470360086?platform=iphone

and may be shared with Pensioners/family Pensioners through electronic mode.

3. The app may also be promoted on the official website of your bank.

Inforgraphic creations on Dirghayu App has already been shared on social media (copies enclosed). You are requested to take requisite measures for promotion of the app.

This issue with the approval of Competent Authority.

(Ajay Chaudhary)
Sr.Accounts Officer(IT&Tech)

To
1. All the Head of CPPCs/GBLI/GBD of Authorized Banks.

Copy to: 1. PS to CC(P)
2. P.A. to CA
3. PA to Dy.CA