Online booking of Central Government Holiday Homes – FAQ

Central Government Holiday Home - Refund

Frequently     Asked     Questions    regarding     on-line     booking     of     Central Government Holiday Homes / Tourist Officers Hostels.

Directorate of Estates, Ministry of Housing and Urban Affairs maintains 16 Central Government Holiday Homes and 52 Touring Officers Hostels throughout India which are provided on rent to MPs, working and retired Central Government Employees, State Government Employees, and PSU Employuees on first come first serve basis.

For getting detailed information and Central Government Holiday Homes checkout following links

Central Government Holiday Home

Central Government Holiday Homes List as on 30.09.2017

Terms and Conditions for Central Government Holiday Homes Allotment

Latest Terms and Conditions for making online payment for Central Government Holiday Homes

Central Government Holiday Homes Online Booking Terms and Conditions

How to book CG Holiday home in the new online booking system?

Directorate has released following FAQ (Freqently Asked Questions) and reply to the same

The booking is released on ‘first-come first-serve’ basis. After submission of online application and successful payment booking ID No. is generated. However, Priority shall be given in the following order:

a. Sitting Member of Parliament
b. Serving Central Govt. Employees
c. Retired Central Govt. Employees
d. Serving/Retired employees of State Governments/Union Territories / Central PSUs/ Autonomous/ Statutory bodies employees

The booking of Holiday Homes is confirmed after successful completion of filling up of required details on-line and payment of requisite booking charges. The confirmation slip with allotted room no. is generated and has to be verified by the concerned office administration.

There is no need to send the copy of the confirmation slip to the Directorate of Estates. The applicant may directly go to the allotted Holiday Homes along with the verified confirmation slip duly attested by his/her office and his/her I.D. Cards/Self-attested copy of Pensioners Pay Order.

Serving Central Government employees can apply online within 60 days from the Check-in- date, Retired Central Govt. Employees can apply online within 30 days from the Check-in- date and Serving/ Retired employees of State Govt./ Union Territories/PSUs/Statutory/ Autonomous Bodies under the Central/State/ UT can apply within 15 days from the Check- in-date.

There is no provision for refund of reservation charges even if the accommodation is not occupied or partly occupied or vacated early. No correspondence regarding refund of booking charges will be entertained either by the Directorate of Estates or the concerned Holiday Home.

No, Only one room/suite will be booked in the name of one Government servant/family.

Accommodation is provided for a period not exceeding 5 nights except at Holiday Homes/Guest Houses at Mussoorie, Goa and Udaipur where the period of stay has been restricted to 3 nights maximum.

No, there is no provision of accepting the booking of holiday homes in offline mode where online booking has been started by the Directorate of Estates.

No, there is no provision of transferring the booking to any other person. Entry will be provided to those whose names appear on the confirmation slip of the booking.

The capacity of double bedded rooms is 4 persons including two children in the double- bedded rooms while capacity of four bedded rooms is 6 persons including two children. Persons exceeding the limit will not be allowed entry or provided services over and above the capacity of rooms.

NO, he/she will not be allowed to enter the holiday homes and avail the facilities in absence of his/her Identity Cards.

The following items only once at the time of occupation of the rooms : toilet soap (small) – one, washed towel – one, washed bed- sheet/bed-cover – one set, washed pillow covers – one set, fresh toilet-paper roll are provided by caretaker.

The Catering charges will be settled by the Guest concerned only wherever the facility is available.