Q4. What are the pre-requisites for Partial Withdrawal?

Subscriber should have fulfilled the conditions for Partial Withdrawal as per PFRDA guidelines as mentioned above. Bank Account details of the Subscriber are updated in his/her NPS account. Bank of the Subscriber should be empaneled for Online Bank Account Verification. Subscriber is required to submit the request using OTP Authentication / eSign. Hence, valid Mobile Number and email ID of the Subscriber should be registered in CRA to receive OTP as part of OTP Authentication. Else, the Mobile Number registered with Aadhaar should be valid to receive OTP as part of eSign.

Q5. How can the Partial Withdrawal be processed by Subscriber? What is the process for Partial Withdrawal?

As per PFRDA guidelines, the Subscribers will have an option to avail Partial Withdrawal based on self-declaration and no supporting documents (w.r.t. stated withdrawal reason) are required to be submitted by the Subscriber for availing Partial Withdrawal. The Subscriber will follow below steps: Subscriber will initiate online Partial Withdrawal request in CRA system (www.cra-nsdl.com) by logging with PRAN as User ID & Password. Subscriber will select the “Withdrawal” option under “Transact Online” Menu and Sub menu “Partial Withdraw from Tier 1”. The eligible amount for Partial Withdrawal will be displayed to the Subscriber. Subscriber will provide the required percentage and reason for partial withdrawal. During request initiation, the name and Bank Account of the Subscriber (registered in CRA) will be verified through online Bank Account Verification (Penny drop facility). The Bank of the Subscriber should be empaneled for Online Bank Account Verification. Only if name and Bank Account verification is successful, then the Subscriber will be allowed to initiate Partial Withdrawal request. Subscriber will accept the self-declaration for reason of Partial Withdrawal. Subscriber is required to submit the request using OTP Authentication / eSign. In case of OTP Authentication, two distinct One Time Password (OTP) will be sent on Mobile Number and email ID registered in CRA. Whereas in case of eSign, the OTP will be sent on Mobile Number registered with Aadhaar. On successful submission, request will get executed in CRA. No supporting documents are required to be submitted to the associated Nodal Office / NSDL-CRA. Also, request is not required to be verified & authorized by the Nodal Office. Partial Withdrawal amount will be transferred to Subscriber’s Bank Account on T + 4th Working day, T being date of submission of online request in CRA system through successful OTP Authentication/eSign. For more information, please refer the Standard Operating Procedure (SOP) on Partial Withdrawal, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).

Q6. What process to be followed if Subscriber is not able to initiate online Partial Withdrawal Request due to failure in online Bank Account Verification?

In case of failure in online Bank Account Verification (Penny drop), Due to Bank Account related rejection – Subscriber is required to update the correct (new) Bank Account details in his/her NPS account. Once the Bank details are updated in CRA, then Subscriber can initiate new request in CRA. For updation of Bank details in CRA records, the Subscriber has an option to update the same online in CRA system (www.cra nsdl.com) or submit Form S2 – Subscriber details change Form to associated Nodal Office. The Form S2 is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in). Due to name mismatch – If failure in online Bank Account Verification (Penny drop) is due to name mismatch and if Subscriber’s name registered in CRA is correct, then the Subscriber is required to submit the physical Partial Withdrawal Form to Nodal Office alongwith Bank Proof. Partial Withdrawal Form is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in). On receipt of physical Partial Withdrawal Form, Nodal Office will initiate & authorize Partial Withdrawal Request in CRA. Alternatively, if Subscriber’s name and/or Bank Account details registered in CRA are not correct, then Subscriber is required to update new Bank Account details and/or update his/her name in NPS account. The name as per Bank Account and name registered in CRA should match. Once Subscriber’s Name/Bank details are updated in CRA, then Subscriber can initiate new request in CRA.

Q7. What process to be followed if OTP Authentication / eSign is not possible or Subscriber is not able to initiate online Partial Withdrawal Request?

If OTP Authentication / eSign is not possible or the Subscriber is not able to initiate online Partial Withdrawal request in CRA system for any reason, then the Subscriber is required to submit physical Partial Withdrawal Form (with self-declaration) to the associated Nodal Office. Subscriber will accept self-declaration for reason of withdrawal in Form and submit copy of Bank Proof for Bank Account registered in CRA. The Nodal Office will initiate and authorize the Partial Withdrawal request in the CRA system with Maker-Checker User ID. No supporting documents (w.r.t. stated withdrawal reason) are required to be submitted by the Subscriber. Partial Withdrawal Form (with self-declaration) is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).

Q11. How the Nodal Office will process the Partial Withdrawal request, if physical Partial Withdrawal Form is submitted by Subscriber?

In case of physical request, the Subscriber is required to submit dully filled-up Physical Partial Withdrawal Form along with Bank Proof (Bank Proof of the details of Bank Account registered in CRA system) to Nodal Office. The Subscriber will accept self declaration for reason of withdrawal in Form. No Supporting Documents (w.r.t. stated withdrawal reason) are required to be submitted to the associated Nodal Office by Subscriber. On receipt of documents & on verification of the same, Nodal Office has to capture the Withdrawal request online in CRA system (www.cra-nsdl.com) using one User ID (maker) and authorize the same using other User ID (checker). At the time of authorization of request, the name and Bank Account of the Subscriber (registered in CRA) will be verified through online Bank Account Verification (Penny drop facility). The Bank of the Subscriber should be empaneled for Online Bank Account Verification. Only if Bank Account verification is successful, then system will allow to authorize Partial Withdrawal request. Partial Withdrawal amount will be transferred to Subscriber’s Bank Account T + 4th Working day, T being date of authorization of request in the CRA system by Nodal Office. For more information, please refer the Standard Operating Procedure (SOP) on Partial Withdrawal, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).

Q12. What process to be followed by Nodal Office in case of failure in online Bank Account Verification?

In case of failure in online Bank Account Verification (Penny drop), Due to Subscriber name mismatch – In such case, authorization of request will be allowed in CRA. Nodal Office is required to verify the name of the Subscriber & Bank details with the Bank Proof submitted along with physical Partial Withdrawal Form. Accordingly, Nodal Office will accept the relevant declaration for the same at the time of authorization in the CRA system and will authorize Partial Withdrawal request. Due to Bank Account related rejection – In such case, authorization of request will not be allowed. The Subscriber is required to update the correct (new) Bank Account details in his/her NPS account. Once the Bank details are updated in CRA, then Subscriber can initiate new request in CRA or submit physical request to Nodal Office. For updation of Bank details in CRA records, the Subscriber has an option to update the same online in CRA system (www.cra -nsdl.com) or submit Form S2 – Subscriber details change Form to associated Nodal Office. The Form S2 is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).

FAQs on Partial (Conditional) Withdrawal Request

No, NPS Subscriber can’t avail loan against his/her NPS account. Though Subscriber may opt for Partial Withdrawal subject to certain conditions.

Yes, Partial Withdrawal facility is available for NPS Subscribers whereby Subscriber can opt for Withdrawal of certain amount out of his own contributions subject to certain conditions.

Following are the conditions for availing Partial Withdrawal:

1. Subscriber should be in NPS for 3 years after joining.
2. Withdrawal amount will not exceed 25% of the contributions made by the Subscriber.
3. Withdrawal is allowed only against the specified reasons such as,

A. Higher education of children
B. Marriage of children
C. For the purchase/construction of residential house.
D. For treatment of specified illnesses for Subscriber, Spouse, children.
E. To meet medical and incidental expenses arising out of the disability or incapacitation suffered by the Subscriber
F. For Skill development/re-skilling or any other self-development activities

4. Withdrawal can be done maximum of three times during the entire tenure of NPS subscription.
5. For Establishment of own venture or any start-up (Only for ’All Citizens’ Sector Subscribers).

For more detailed description of Partial Withdrawal option under NPS, please refer Regulation 8 of PFRDA (Exits & Withdrawals under NPS) Regulations 2015 and amendments thereto.

Subscriber should have fulfilled the conditions for Partial Withdrawal as per PFRDA guidelines as mentioned above.
Bank Account details of the Subscriber are updated in his/her NPS account. Bank of the Subscriber should be empaneled for Online Bank Account Verification.
Subscriber is required to submit the request using OTP Authentication / eSign. Hence, valid Mobile Number and email ID of the Subscriber should be registered in CRA to receive OTP as part of OTP Authentication. Else, the Mobile Number registered with Aadhaar should be valid to receive OTP as part of eSign.

As per PFRDA guidelines, the Subscribers will have an option to avail Partial Withdrawal based on self-declaration and no supporting documents (w.r.t. stated withdrawal reason) are required to be submitted by the Subscriber for availing Partial Withdrawal. The Subscriber will follow below steps:

Subscriber will initiate online Partial Withdrawal request in CRA system (www.cra-nsdl.com) by logging with PRAN as User ID & Password.
Subscriber will select the “Withdrawal” option under “Transact Online” Menu and Sub menu “Partial Withdraw from Tier 1”.
The eligible amount for Partial Withdrawal will be displayed to the Subscriber.
Subscriber will provide the required percentage and reason for partial withdrawal.
During request initiation, the name and Bank Account of the Subscriber (registered in CRA) will be verified through online Bank Account Verification (Penny drop facility). The Bank of the Subscriber should be empaneled for Online Bank Account Verification. Only if name and Bank Account verification
is successful, then the Subscriber will be allowed to initiate Partial Withdrawal request.
Subscriber will accept the self-declaration for reason of Partial Withdrawal.
Subscriber is required to submit the request using OTP Authentication / eSign. In case of OTP Authentication, two distinct One Time Password (OTP) will be sent on Mobile Number and email ID registered in CRA. Whereas in case of eSign, the OTP will be sent on Mobile Number registered with Aadhaar.
On successful submission, request will get executed in CRA. No supporting documents are required to be submitted to the associated Nodal Office / NSDL-CRA. Also, request is not required to be verified & authorized by the Nodal Office.
Partial Withdrawal amount will be transferred to Subscriber’s Bank Account on T + 4th Working day, T being date of submission of online request in CRA system through successful OTP Authentication/eSign.

For more information, please refer the Standard Operating Procedure (SOP) on Partial Withdrawal, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).

In case of failure in online Bank Account Verification (Penny drop),

Due to Bank Account related rejection – Subscriber is required to update the correct (new) Bank Account details in his/her NPS account. Once the Bank details are updated in CRA, then Subscriber can initiate new request in CRA.
For updation of Bank details in CRA records, the Subscriber has an option to update the same online in CRA system (www.cra nsdl.com) or submit Form S2 – Subscriber details change Form to associated Nodal Office. The Form S2 is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).
Due to name mismatch – If failure in online Bank Account Verification (Penny drop) is due to name mismatch and if Subscriber’s name registered in CRA is correct, then the Subscriber is required to submit the physical Partial Withdrawal Form to Nodal Office alongwith Bank Proof. Partial Withdrawal Form is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in). On receipt of physical Partial Withdrawal Form, Nodal Office will initiate & authorize Partial Withdrawal Request in CRA.
Alternatively, if Subscriber’s name and/or Bank Account details registered in CRA are not correct, then Subscriber is required to update new Bank Account details and/or update his/her name in NPS account. The name as per Bank Account and name registered in CRA should match. Once Subscriber’s Name/Bank details are updated in CRA, then Subscriber can initiate new request in CRA.

If OTP Authentication / eSign is not possible or the Subscriber is not able to initiate online Partial Withdrawal request in CRA system for any reason, then the Subscriber is required to submit physical Partial Withdrawal Form (with self-declaration) to the associated Nodal Office.
Subscriber will accept self-declaration for reason of withdrawal in Form and submit copy of Bank Proof for Bank Account registered in CRA.
The Nodal Office will initiate and authorize the Partial Withdrawal request in the CRA system with Maker-Checker User ID. No supporting documents (w.r.t. stated withdrawal reason) are required to be submitted by the Subscriber.
Partial Withdrawal Form (with self-declaration) is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).

Partial Withdrawal amount will be transferred to Subscriber’s Bank Account T + 4th Working day, T being date of submission of online request in CRA system by the Subscriber through successful OTP Authentication/eSign.

Yes, Partial Withdrawal is permitted for treatment of specified illnesses which includes Covid as well.

No supporting documents (w.r.t. stated withdrawal reason) are required to be submitted by the Subscriber for availing Partial Withdrawal. The Subscriber is required to accept the self-declaration for reason of Partial Withdrawal.

In case of physical request, the Subscriber is required to submit dully filled-up Physical Partial Withdrawal Form along with Bank Proof (Bank Proof of the details of Bank Account registered in CRA system) to Nodal Office. The Subscriber will accept self declaration for reason of withdrawal in Form.
No Supporting Documents (w.r.t. stated withdrawal reason) are required to be submitted to the associated Nodal Office by Subscriber.
On receipt of documents & on verification of the same, Nodal Office has to capture the Withdrawal request online in CRA system (www.cra-nsdl.com) using one User ID (maker) and authorize the same using other User ID (checker).
At the time of authorization of request, the name and Bank Account of the Subscriber (registered in CRA) will be verified through online Bank Account Verification (Penny drop facility). The Bank of the Subscriber should be empaneled for Online Bank Account Verification. Only if Bank Account verification is successful, then system will allow to authorize Partial Withdrawal request.
Partial Withdrawal amount will be transferred to Subscriber’s Bank Account T + 4th Working day, T being date of authorization of request in the CRA system by Nodal Office.

For more information, please refer the Standard Operating Procedure (SOP) on Partial Withdrawal, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).

In case of failure in online Bank Account Verification (Penny drop),

Due to Subscriber name mismatch – In such case, authorization of request will be allowed in CRA. Nodal Office is required to verify the name of the Subscriber & Bank details with the Bank Proof submitted along with physical Partial Withdrawal Form. Accordingly, Nodal Office will accept the relevant declaration for the same at the time of authorization in the CRA system and will authorize Partial Withdrawal request.
Due to Bank Account related rejection – In such case, authorization of request will not be allowed. The Subscriber is required to update the correct (new) Bank Account details in his/her NPS account. Once the Bank details are updated in CRA, then Subscriber can initiate new request in CRA or submit physical request to Nodal Office.
For updation of Bank details in CRA records, the Subscriber has an option to update the same online in CRA system (www.cra -nsdl.com) or submit Form S2 – Subscriber details change Form to associated Nodal Office. The Form S2 is available under “Forms” section, which is available under respective sector on CRA website (www.npscra.nsdl.co.in).