Swiggy Collaborates with Indian Government to Promote Skilling and Employment Initiatives

Swiggy, a prominent on-demand convenience platform in India, has entered into a partnership with the Ministry of Skill Development and Entrepreneurship (MSDE) to introduce a new initiative called “Swiggy Skills.” This program is designed to create skilling and employment opportunities across Swiggy’s extensive food delivery and quick commerce networks.

The initiative was officially launched by Shri Jayant Chaudhary, Hon’ble Minister of State (Independent Charge) for the Ministry of Skill Development and Entrepreneurship, as well as Minister of State for Education.

“For India to realise the goal of Viksit Bharat @2047, the logistics sector will play a key role,” Chaudhary remarked. “Keeping that in mind, our government has launched the National Logistics Policy in India. We are also creating an enabling ecosystem for growth in this sector where skilling and education work hand in hand. Today’s partnership showcases how public-private partnerships can accelerate and create new avenues for the workforce in the sector. There are huge opportunities in this space, and we wish to see more corporates engaging with us.”

Tackling the Skills Gap

The “Swiggy Skills” program aims to address the increasing demand for skilled labor in India’s rapidly expanding food and retail industries.

“India’s F&B and retail sectors are expanding rapidly, contributing around 13% of the overall GDP and generating significant employment,” said Rohit Kapoor, CEO of Swiggy Food Marketplace. “As digitization accelerates growth in these sectors, there is an urgent need for a skilled workforce across the entire value chain.”

The initiative will concentrate on four primary areas:

1. Digital Skill Enhancement: Partnering with MSDE’s Skill India Digital Hub (SIDH) to offer online courses, certifications, and training sessions to Swiggy’s delivery personnel and restaurant employees.
2. Connecting Trained Talent with Opportunities: Facilitating employment opportunities for individuals trained under MSDE’s programs in operational roles spanning retail, logistics, and food & beverage businesses within Swiggy’s ecosystem.
3. Swiggy Instamart Recruitment: Aiming to hire 3,000 people across India to fill various positions within Swiggy’s quick commerce operations.
4. Advanced Training and Internship Programs: Providing specialized training and internships to 200 individuals trained under MSDE programs, with a focus on senior-level positions in Swiggy’s quick commerce sector. Swiggy will also develop training content covering emerging technologies and industry developments.

A Memorandum of Understanding (MoU) has been signed between MSDE and Swiggy, solidifying their commitment to creating employment, internships, and training programs in areas such as restaurant operations and retail management.