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About 6.5 Lakh Pension Related Queries Resolved – Rest of the grievances are pending due to technical issues, the Minister said.
Nagpur – About 6.5 lakh pension related complaints have been resolved by the central government, Union Minister Jitendra Singh said here today.
Highlighting the importance of e-governance in present time, he said that it has the power to reach the last man and accomplish the goal of ‘Antodaya’.
He said e-governance has to be directed more towards uplift of youth, who are the backbone of the flagship programmes of central government like Start-up India, Digital India and Make in India, he said.
The Minister of State for Personnel, Public Grievances and Pensions, also emphasised the role of e-governance in grievance redressal mechanism and provision of citizen-centric online services.
About the facility of ‘Pension Portal’ launched by Department of Pensions, he said nearly 8 lakh pensioners have lodged online complaints and the department has cleared about 6.5 lakh grievances, a press release issued by Personnel Ministry quoted him as having said.
Rest of the grievances are pending due to technical issues, the Minister said.
Speaking after inaugurating a national conference on e-governance here, Singh said his Ministry was pursuing e-office for all central ministries and departments and so far 24 of them have initiated the process of its implementation.
Some of these, like Ministry of Panchayati Raj have already achieved 100 per cent e-office platform, while Ministry of Rural Development has achieved 90 per cent, he said.
The conference aims at discussing various aspects of e-governance ranging from technology-enabled services to cyber security framework.
Source: Business Standard